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Service

Yomato pressure die casting machine Service Goal: Beyond Customer Expectations, Beyond Industry Standards.

Guarantee Policy

  1. Technicians are appointed to help clients in machine installation and trial running if necessary. (Clients should bear all the travel expenditure and pay 100 USD to each technician per service day)
  2. Guarantee time for the Yomato pressure die casting machine is 14months after shipments During this period, if the machine part is broken, we will offer new one without charging any cost.
  3. If the machine part gets broken when it exceeds the guarantee time, clients can purchase spare parts from us (including paying the freight fees).
  4. OEM Service Offered,Design Service Offered,Buyer Label Offered.

Pre-sale service

  1. Provide free technical advisory services for users.
  2. Provide catalogue, business profiles, credit certificates & other information.
  3. Visit product design, process flow and quality management system.
  4. Free design and type selection according to site conditions and user needs.

In-Sale Service

  1. In the process of product manufacturing, the relevant technical personnel of users are invited to visit our company to inspect the inspection of each process in the manufacturing process, and the inspection standards and results of products are provided to the relevant technical personnel of users.

After-sale service

  1. Technical training should be carried out according to users needs, and products should be improved in time according to users' needs.
  2. The customer calls and letters are processed within 8 hours, and the service engineer is on standby 24 hours. If the fault is not processed, the service engineer can not leave the site, and the customer's permission is required to leave the site.

Contact Us

Contact: Sean Jiang

Phone: +86-13777149766

Tel: +86-574-87919325 / 87919326

Add: Room.2402,West Building,Kemao Center,No.100,Xiangyun Road,Hi-Tech Park,Ningbo,China(315040)